Free training and certification, built for the people who pull off events every day
Tripleseat University
Learn Tripleseat at your own pace, sharpen your skills with live sessions, and earn certifications that prove it. Whether you’re onboarding a new hire or leveling up event managers, chefs, GMs, and owners, TSU gives your team the confidence to run every event cleanly.
Three ways to learn Tripleseat
Get Certified Online
Self-paced courses you can take anytime, 24/7. Follow role-based paths built for event managers, chefs, GMs, and owners, with certifications you can add to your resume and LinkedIn when you’re done.
Start Learning
Stay Sharp with Live Coaching
Live and on-demand webinars led by hospitality pros. Ask real questions, go deep on features, and catch anything you missed in the recorded archive.
Explore Webinars
Connect In Person at Tripleseat Spark
Our in-person event series, coming to a city near you (formerly TSU on the Road and Party People). Spend an afternoon with local hospitality and event pros: market insights, real networking you can’t get online, and proven strategies to book smarter and sell more.
Find a Spark Event
Why TSU is worth your team's time
For your career
- Certifications you can show off on your resume and LinkedIn.
- Clear skill paths by role and product, from Hotels to Tickets to Floor Plans.
- Confidence in daily workflows so you work faster and make fewer mistakes.
For your business
- Faster onboarding and shorter ramp time for every new hire.
- Consistent, well-trained teams all following the same best practices.
- More value from Tripleseat you already have, at no extra cost.
Get your team certified, for free.
Included with Tripleseat at no extra cost. Just better-trained teams and smoother events.
Tripleseat University FAQs
What is Tripleseat University?
Tripleseat University (TSU) is a suite of free, professional certifications designed to develop confident, high-performing event teams. Through structured learning paths and hands-on product training, TSU empowers both new and experienced users to master Tripleseat and grow their careers in hospitality and events.
Who should enroll?
TSU is ideal for everyone from brand-new hires needing onboarding training to experienced event managers looking to learn advanced features. It is also highly recommended for venue administrators who need to understand backend settings and reporting.
Is there a cost to attend Tripleseat University?
Access to standard online Tripleseat University content is generally included complimentary with your active Tripleseat subscription. Special events, such as in-person “TSU Classroom” sessions or specialized certifications, may have separate registration fees.
Can I track my team's progress?
How long does it take to complete the training?
If you are a venue admin, you may have access to reporting tools that allow you to see which team members have completed specific training modules to ensure everyone is fully onboarded.
What if I have a question a course doesn't cover?
If TSU content doesn’t resolve your issue, you can access the Tripleseat Knowledge Base for written articles or contact the standard Tripleseat Support team directly through your dashboard for personalized assistance.
How do I access TSU and log in?
Users can typically access TSU resources directly through their main Tripleseat dashboard under the “Help” or “Resources” tab, or by visiting the dedicated portal.
I forgot my login information for TSU. What should I do?
Your TSU login is typically linked to your main Tripleseat credentials. If you cannot log in, use the “Forgot Password” link on the Tripleseat login page or contact your venue account manager to reset your access.
How do I sign up for TSU Classroom?
To sign up for an in-person TSU Classroom, visit the Event Calendar.