Event Venue Direct Booking & Reservation Software
Your venue is always open for bookings even
when your team is not
Direct Book lets customers self-book large group reservations, private events, and catering directly from your website, 24 hours a day. You set the parameters. Tripleseat handles the rest.
Great venues make booking effortless
Problem
Inquiries come in after hours, on weekends, and while your team is on the floor.
By the time someone follows up, the customer has already booked somewhere else.
Solution
Direct Book gives customers a self-service booking experience available 24/7.
 Every inquiry that comes in gets attention, regardless of when it arrives.
Problem
Large group reservations fall into a gap between your standard reservation system and your full event process.
They are too big for OpenTable and too small to justify a full sales conversation.
Solution
Direct Book is purpose-built for large parties, group dining, and catering orders
It’s built for more than a standard reservation but does not require back-and-forth with your events team.
Problem
Every booking that requires manual coordination is a booking that could slip.
Phone tag, email chains, and availability checks all slow down the process and create opportunities for customers to walk away. ​
Solution
You configure your rooms, menus, availability, minimums, and deposit requirements once.
Customers book in a few clicks. Your team receives a booking request ready to action, with no manual steps in between.
What Direct Book delivers
Increase recognized revenue
Increase off-night bookings
Increase total catered events
Real Event Venues, Real Results
Let’s Grow your events business
WHAT CHANGES FOR YOUR TEAM
Sales
Spend time on the events that need a conversation. Direct Book handles the straightforward bookings automatically so your sales team can focus on high-value, complex deals that benefit from personal attention.
Marketing
Add Direct Book links to your website, email campaigns, social profiles, and seasonal promotions. Every channel becomes a direct booking channel, and every campaign has a clear conversion path.
Operations
Every Direct Book reservation arrives in Tripleseat as a confirmed event with all details attached. No re-entry, no chasing down information, no reconciling a booking that came in through a separate system.
Direct Book Comes With
Tripleseat + Direct Book
- Included in Tripleseat + Direct Book
The package built around Direct Book – it’s a default.
- Or add it to any package
Pick the package that fits how you sell events, then add what you need.
Resources
Solutions For Hospitality,
From Hospitality
- Trusted by Starr, Stoney Creek Hospitality, Tao Group, and 20,000 more venues worldwide.
Let’s Grow your events business
Capture intent from inquiry to tickets and sales
Send proposals, manage budgets and get paid
Purpose-built for managing group room blocks
Plan, design and execute from floor plans to staffing
Reflect, scale, and dimensionalize future event revenue
Industries