DirectBook streamlines the booking process even further

Welcome to the future of event bookings.

Reimagine your venue's potential with DirectBook

At Tripleseat we understand that for venues to survive and grow — yes, grow — their events business, they must adapt to how they book and manage events. With DirectBook, venues can offer their customers a seamless and easy way to book, manage, and execute any off-site catering, in-house private events, and takeout and delivery services with zero friction or negotiations.

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Diversify your venue’s revenue streams

In our ever-changing environment, it’s never been more valuable to expand your events business outside the four walls of your venue, and DirectBook will help you make that happen.

  • Event types include on-premise, full-service catering, pick-up catering, and drop-off catering orders
  • Available menu selections are determined by the event type your customer chooses
  • Custom form fields like address for off premise catering or venue selection for on-premise based on event type selection
  • Event type availability customizable for each location
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Simplify the booking process

Perhaps the most critical benefit of DirectBook is that it will save event managers valuable time, putting the booking process in the hands of your customers.

  • Branded customer-facing booking form that venues can add to their website, EventUp and VENUES listings, email signature, and social media accounts
  • Foolproof customer flow from choosing the event type to authorizing payment
  • Ability to accept or deny bookings before a customer is charged and confirmation is sent
  • One intuitive platform for no-fuss, contact-free booking and planning
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Your DirectBook, your choice

Everything in DirectBook is set up based on your preference.

  • Location- and form-based menus that can be easily updated or swapped out
  • Custom event time and duration limits based on event type and location
  • Custom lead time to moderate the number of days notice required to book
  • Ability to select blackout dates to ensure bookings aren’t made on days you don’t want them to

To get started with DirectBook:

  1. Your venue must be on the Tripleseat platform.
  2. You must have an online payment integration set up with one of our payment partners, CardConnect or Stripe.
  3. Your payment must be current on your Tripleseat account.


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