Event Efficiency: Why You Need to Use QR Codes to Finalize Event Payments
When it comes to event efficiency, convenience is king. As an event manager, you’ll want to think about making things straightforward for both your team and your guests. From start to finish – during the booking process, the actual hosting of the event, and the last interaction between your venue and the event – should be easy and streamlined. An important element of providing a successful event is the “event close”. This is an opportunity fo you to provide a fast, simple, and secure payment transaction to finalize the event bill. This is where the modern technology solution, Tripleseat, comes in!
For those who don’t already know, Tripleseat is an incredibly helpful toolkit for event managers. As part of our event management arsenal, we are always looking for ways to improve the way you collect event payments at events and increase revenue opportunities. We also strive to enhance the event experience for event managers and customers alike! Tripleseat’s online payment provider, PartyPay, and the use of QR codes to collect final event payments were created with this convenience goal in mind. Now, you can easily enable a unique QR code to populate documents for each of your events. At the close of an event, simply present the BEO or relevant document with the QR code present, and you’ll be collecting the final payment in no time.
The Benefits of QR Codes for Event Efficiency
If you aren’t using QR codes yet, here are just a few reasons why your restaurant, hotel, or unique venue should get started today.
1. Simplify Event Close For Everyone
QR codes are paramount to event efficiency for both your customers and event managers like you! As a Tripleseat user, you or anyone on your team can use QR codes to review and edit all event charges. There is access to existing, additional or ‘on consumption’ items in real-time at the conclusion of an event. Additionally, that same QR code can then be presented to and scanned by the guest. They can easily navigate directly to their guest portal for payment on a mobile device and zero out their balance. It is a quick and seamless transaction for the customer and event manager, simplifying the event close process.
2. Real-time Updates to Reduce Billing Discrepancies
The ability to make real-time updates to the final bill at an event brings significant benefits to both event staff and guests. For event staff, it enhances efficiency by allowing them to promptly adjust charges, ensuring accurate billing and reducing the risk of errors. This capability also minimizes disputes and simplifies the reconciliation process at the end of the event. For guests, real-time updates provide transparency and peace of mind, as they can instantly see and verify any changes to their bill. This fosters trust and satisfaction, as guests feel assured that they are being charged correctly and fairly. Overall, real-time billing updates create a seamless and positive experience, making events run more smoothly for everyone involved.
3. Event Efficiency Through Secure Payments
Event efficiency is greatly enhanced through secure payments, providing a streamlined and hassle-free experience for both organizers and attendees. The event manager or anyone on your team can process the final payment using the card on file or charge a new card at the time of the event. The payment can be made without the physical card in a secure way, as Tripleseat’s payment processing is PCI compliant. This allows event staff to focus on other critical tasks, improving overall operations and service quality. For attendees, secure payments offer peace of mind, knowing that their financial information is protected. This confidence leads to quicker transactions, reducing wait times and enhancing the flow of the event.
4. Enhanced Customer Experience
Traditionally, a printed BEO or invoice is provided to guests at the close of an event. In this case, QR code-enabled documents will display a QR code at the bottom of the digital document. This simplifies the payment process, contributing to an enhanced overall event experience. Guests appreciate the efficiency of settling their bills quickly at the close of an event, allowing them to focus on their meal and the event experience. This positive experience can lead to increased customer satisfaction and loyalty.
5. Free QR Codes With Tripleseat
Tripleseat provides QR codes at no additional charge, and you can bypass any other fees set by different platforms by adding the final event charges directly to your event. Tripleseat will always remain transparent about costs, and there will never be any mystery fees attached to our included features.
Add QR Codes Today for Event Efficiency
Embracing QR Codes as a tool meets the expectations of a busy and tech-savvy customer base and positions restaurants for sustained success in a competitive market.
To activate QR Codes in your Tripleseat account, please complete this easy form to contact your Account Manager.
If you have questions about any Tripleseat feature, contact the amazing Tripleseat Support Team. You can also explore training resources like Tripleseat University, FAQs, Product Updates, and the Tripleseat Knowledge Base.
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