8 Types of Tripleseat Integrations to Take Your Hotel Sales and Catering to the Next Level


It’s the fourth quarter of 2020, and your hotel is busy managing business booked for the next three months, but at the same time your staff is working on a strategy to help increase your sales and catering business in 2021.

Tripleseat for Hotels can take some of this stress off your hands by streamlining the booking process and increasing sales, as well as our partnerships and integrations with the most widely-used hospitality software, email marketing tools, credit card processors, and more. Our partners and integrations give hotels the ability to operate seamlessly within Tripleseat to access your most-used daily tools without leaving our site. 

Let’s take a look at the eight types of integrations that will enable you to make a smooth transition into 2021:

1. Leads

Creating a lead form has never been easier when you have Tripleseat for Hotels.  Our customers have the ability to create custom lead forms to gather information for a variety of events. Once your lead forms are created, your customer portal will generate codes that allow you to embed your lead form and share the lead form link on various sites across the web, allowing your leads to come to you quickly and efficiently from various sites such as LinkedIn, Facebook, TripAdvisor, Instagram, Bizly, EventUp, and OpenTable. This feature allows you to save time on data entry, and spend more time closing the deal. 

2. Table management for restaurants

Tripleseat has partnered with two of the best table management companies in the hospitality industry that allow sales and event managers to manage your reservations and boost your bottom line.   

SevenRooms is an all-in-one reservation, seating, and guest management platform. Our partnership with SevenRooms enables restaurant front of house staff and event managers to seamlessly share reservation information and event details, helping to maximize space in the restaurant, and drive faster, more efficient sales to increase revenue.   

Tock is a reservation, table, and event management system used by restaurants, wineries, and pop-ups around the world. Tripleseat’s integration with Tock enables common customers to collect private event leads directly from Tock and seamlessly transfer those leads onto Tripleseat’s platform, significantly reducing response times, improving conversion rates, and increasing revenue while also streamlining communication.

3. Business Intelligence Reporting

Tripleseat’s Advanced Reporting Platform takes reporting to a whole new level. TARP allows users to take a deep dive into your data and get actionable results that will help drive your business forward. Easily create graphs and dashboards on the data that’s most important to you. Whether it’s booking reports, sales reports, or event reports, TARP has the ability to present this information in an easy to digest, visual way and help you forecast your business.  

4. Property management systems

Hotel property management systems are crucial to helping a number of systems run smoothly, from reservations to front office needs to billing. Tripleseat currently has partnerships with five PMS companies, allowing them to talk back and forth between software. 

Oracle’s OPERA Cloud Property Management is a cloud-based, mobile-enabled platform for next-generation hotel property management. OPERA offers an intuitive user interface, comprehensive functionality for all areas of hotel management, secure data storage, and hundreds of key partner interfaces to meet the needs of hotels of all types and sizes.

Integrating with StayNTouch, an innovative mobile PMS and guest self-service technology provider, enables hotel sales and event planners to manage guest room blocks and events and gives full visibility into the value of each booking. StayNTouch was created for on-the-go property managers who are looking for a mobile-first property management system (PMS) that allows hoteliers and managers to connect with their staff from anywhere.

Infor is a hotel property management system built for the cloud with the flexibility, security, efficiency, and mobile capabilities to deliver a great guest experience. Their suite of solutions also helps hotel staff to streamline accounting, revenue management, and work order processes.

Partnerships with WebRezPro, as well as MEWS are in the works and will be announced in 2021.

5. Email and calendar integrations

Tripleseat integrates with Outlook, Google Calendar, and Gmail.  These partnerships are a huge time-saving feature for our customers as they sync right up to Tripleseat so you can communicate with your prospects and clients all through the Tripleseat platform with just a few clicks. 

The best part about these integrations? Creating custom email templates that pull all event information into a custom email template, so you can send proposals, booking confirmations, menu reminders, and billing reminders all with a few clicks!

6. Room diagramming

Seating arrangements and floor plans are an important part of planning any event, and so we work with two companies to help event professionals incorporate those details into their Tripleseat event management. 

AllSeated‘s platform includes tools such as managed guest lists, 3D floor plans to-scale, 360 Real Plans-3D, virtual reality walk-throughs, seating charts, timelines, mobile check-in, and more. 

Social Tables users can add customized online floor plans and seating charts to their Tripleseat bookings through the Social Tables suite of products.

7. Digital Reader Boards

Digital signage has become a must-have amenity for event venues, so we’ve partnered with Four Winds Interactive, 22Miles, and Morrow Technologies Corporation

Four Winds Interactive provides hospitality venues with hardware, professional services, and a platform with a suite of digital signage software.

22Miles transform ideas into well-designed, multi-faceted, experiential, and scalable digital signage & Wayfinding solutions. Their core belief is that every customer is a partner and every use case is an opportunity to drive agile, collaborative, and mobile-enabled experiences, backed by unparalleled technical support. 

Morrow Technologies Corporation‘s JANUS Displays digital signage product line offers customers the ability to strengthen communication and engagement with guests and visitors via animated, interactive displays.

8. Marketing

Use our email marketing partners to reach existing customers and drive new business. Choose from three companies — Constant Contact, Fishbowl, or Mailchimp — to share marketing emails that share your news, offers, promotions, and packages. These partners have easy-to-use editors with plenty of template options, as well as analytics to help you determine what’s working and what to change in your marketing to get the results you want.

Set yourself up for success in 2021

Our mission at Tripleseat is to create an all-in-one event management platform that will increase group sales, without increasing your workload. The goal is to give our customers the tools to book and manage groups at your hotel with ease, the above partnerships that Tripleseat has established help to make our platform that all-in-one system, and there are plenty of future partnerships in the works, so stay tuned! 

If you’re already a Tripleseat for hotels customer, check out our Marketplace for more information on these partnerships. Not yet a customer? Schedule a demo to learn more about Tripleseat. Our sales and catering features can help you increase and manage the group sales that are essential for filling hotel guest rooms, booking event function spaces, growing banquet revenues, and increasing your overall revenue.