Tripleseat Feature Release: 24-Hour Clock


Tripleseat has just released a helpful feature, specifically built with our international customers in mind. The 24-hour clock release gives Tripleseat users the option to display times in their account in a 24-hour format instead of the traditional am/pm, 12-hour configuration. Here’s how it works.

By default, all accounts in Tripleseat will displace times in am/pm format until the following steps are completed. First, go to Settings > Preferences, and under General, check off Use twenty-four-hour time. 

Once this step is completed, all times will automatically update to the 24-hour format, including:

  • Event start and end times
  • Event setup and teardown times
  • Created at times
  • Lead submission times
  • Time merge fields*
  • Custom time fields
  • Direct booking available hours 
  • Daily digest delivery time options
  • Discussion sent times


Please note that the time fields on discussions for past events will not update when the time format is switched to 24-hours. This is because the message is saved as part of the HTML once it’s been sent.

Tripleseat resources

If you have any questions regarding the setup or functionality of our new 24-hour clock feature release, please reach out to your account manager or contact our amazing support team by clicking the Help/Question button at the top, right-hand corner of your Tripleseat page. From there, you’ll be able to enter a support ticket, chat in real-time with a support team member, and find links to training resources like Tripleseat University, FAQs, and our Knowledge Base.