Tripleseat Announces Win for SaaS Customer Success Category in 2019 APPEALIE SaaS Awards


Tripleseat, the leading web-based sales and event management platform for hotels, restaurants, and unique venues, today announced that it has won the SaaS Customer Success Award. All winners are judged by the APPEALIE award council for cloud companies that excite, delight and get the job done.

Tripleseat is a web sales and event management application that increases sales and streamlines the booking and planning process for sales and catering managers in restaurants, hotels, and unique venues. With over 6,000 venues, Tripleseat has managed over $8 billion in events and group business.

Jonathan Morse, CEO of Tripleseat, said “We’re thrilled to be selected as a winner for the SaaS Customer Success Award, considering the high level of competition. At Tripleseat, we provide our customers with the ability to book more business faster and provide a seamless experience while planning and executing all events. I am very proud of the Tripleseat team that supports and helps our 63,000 users.”

Categories for the 2019 awards program include the SaaS Customer Success Leader, SaaS Marketing Leader, SaaS Investor of Choice and Overall SaaS Award winners. The winners for the Customer Success in SaaS were judged by customer success experts, and entrants’ submitted documentation for their best customer success stories and outcomes.

“The expectations of today’s software buyers and users increase each year. Our highly selective, data-driven software award honors customer-obsessed SaaS platforms that deliver extraordinary experiences,” commented Matt Harney, Founder of APPEALIE.

To learn more about Tripleseat, please visit