Social Hour: 2021 Trends and Predictions


In the hospitality industry, learning about trends is a must if you want your venue to offer the food, beverages, amenities, and services that your customers crave.

That’s why we invited Amber van Moessner, the Senior Director of Communications at Upserve by Lightspeed, to share Upserve’s annual report, 2020 State of the Restaurant Industry during our first Social Hour of 2021. The report takes a deep dive into menu trends, sales trends, restaurant growth, and success stories during the pandemic, and trends to watch out for in 2021.

Check out the recording of Social Hour: 2021 Trends and Predictions to catch the full discussion on what the most ordered items were for the holidays, insights into trends and predictions for 2021, and hear some tips from restaurants that saw growth in 2020.

More resources for event professionals

If you’ve missed our past roundtables, you can access recordings of Social Hour online. Event professionals can also find more tips for the hospitality industry on our blog; by listening to our Two Chicks, Three Seats podcast; and by joining our Facebook group, Event Manager Community, to connect with peers and discuss the impact of the coronavirus on the events industry.

You can also find more from Upserve’s report in these blog posts: