Raising the Bar: Tripleseat Feature Highlights of 2024

As we bid farewell to 2024, we reflect on our strides to enhance your event management and hospitality experiences. At Tripleseat, innovation is not just a goal; it’s a commitment to make your event management easy and profitable. This year, we’ve raised the bar again with new feature releases and product updates designed to streamline your processes, elevate guest experiences, and keep you at the forefront of the ever-evolving events landscape.

Let’s take a moment to revisit the key Tripleseat feature highlights of our 2024 product journey.

Tripleseat Tickets: Empowering Ticketed Events

Kicking off in January 2024 and throughout this past year, we introduced and further enhanced Tripleseat Tickets, a versatile ticketing platform. Available as a stand-alone product or as an add-on to Tripleseat, Tripleseat Tickets simplifies managing ticketed events, from intimate wine tastings to large-scale fundraisers. Its seamless integration allows you to diversify your offerings and attract a broader audience. 

Learn more about Tripleseat Tickets.

Tripleseat Floorplans: Events in 2D and 3D 

Tripleseat’s Floorplans feature offers a seamless way for venues to create, customize, and share event layouts with clients. This user-friendly tool enables event managers to design detailed, to-scale floorplans that reflect the unique needs of each event, from table arrangements and seating configurations to décor placements. With drag-and-drop functionality and real-time collaboration capabilities, it’s easy to make adjustments on the fly and ensure client satisfaction. Integrated directly within the Tripleseat platform, the Floorplans feature streamlines the planning process, enhances communication between staff and clients, and helps bring every event vision to life with precision and professionalism.

Discover more about Tripleseat Floorplans.

Large Party Reservation: Flexibility Redefined

This innovative feature gives you the flexibility to accommodate parties that are too large for a regular reservation but don’t quite meet the criteria for private events, ensuring no opportunity is left untapped. Released early in the year, the Large Party Reservation feature in Tripleseat provides a new Event Style that bridges the gap between standard reservations and private events. This feature integrates seamlessly with TripleseatDirect, our intuitive online booking platform. Your customers can select their preferred date, time, and location, browse your menu options, and pay directly with their credit card. It’s designed to be straightforward and user-friendly so that your customers can self-book these large parties that are too large for traditional reservations but not quite big enough for an event.

Want to learn more about Large Party Reserveration? Check out this helpful Tripleseat University (TSU) video.

Precision Meets Automation: Dynamic Minimums and Room Rental Fees

Tripleseat’s Dynamic Minimums feature revolutionizes how you manage minimum spends for your events. Configure custom minimum spend amounts based on:

• Location
• Event Style
• Room
• Time
• Day of the Week

These settings auto-calculate and seamlessly apply to event details, documents, and guest-facing forms. By eliminating guesswork and inconsistency, Dynamic Minimums boost revenue and simplify workflows. Discover Tripleseat Dynamic Minimum feature in this TSU video.

Tripleseat’s Automated Dynamic Rental Fees within TripleseatDirect ensures accuracy and efficiency by automatically applying room rental fees based on predefined settings. Configure rental fees based on specific criteria, such as room size, event type, day of the week, or time of year. Fees can be adjusted to fit unique venue requirements. The automated fees are seamlessly integrated into the event proposals and contracts generated by Tripleseat, ensuring transparency and clear communication with clients. Say goodbye to manual calculations and hello to consistent revenue management. Learn more from this TSU video. 

Automated Discussions: Enhancing Productivity

Tripleseat’s Automated Discussions feature streamlines communication by allowing users to store frequently used offsite venue addresses. Instead of retyping details for each event, you can save time and focus on delivering exceptional guest experiences. Additionally, the tracking and reporting capabilities of Automated Discussions help optimize operations by analyzing repeat venue usage.

Learn more about improving guest communications with this TSU video.

Event Grid and Editable Grid Financials

For Tripleseat customers using the bookings feature, the new Events Grid simplifies bookings and streamlines contract creation. This feature ensures smoother workflows, particularly for venues managing a high volume of events. Editable Grid Financials brings greater flexibility to managing event finances to manage multiple events. With this update, users can easily adjust financial details within a grid format, making edits quicker and more intuitive.

Want to know more? Check out this TSU video.

Insights: New & Improved Pace Reports

Tripleseat’s updated Pace Reports feature provides customers with the tools they need to analyze and compare revenue periods with enhanced precision. This powerful update offers detailed insights into your current performance alongside a clear view of how it stacks up against the previous year. By uncovering key trends and patterns, you can pinpoint opportunities for improvement, address potential challenges, and refine your strategies to maximize revenue. With this level of actionable data, you’re equipped to make confident, informed decisions that drive growth and ensure continued success.

Check out this TSU video for more details on Tripleseat reporting.

TripleseatDirect Enhancements

TripleseatDirect received several upgrades to improve both user and customer experiences, including:

Form Customizations

A new event-style icon library and customizable form fields provide more options for tailoring guest-facing live forms.

Image Uploader

This enhancement simplifies adding images to menu items, making it easier to create visually engaging presentations.

Configuration Page Update

With this update, users can copy configuration settings from one location to multiple others, saving time and ensuring consistency.

Thank You to Our Tripleseat Customers

As the curtains draw on 2024, we thank you for your continued trust and support. This year has been a testament to our unwavering commitment to empower you with tools that make your job easier. As we look forward to 2025, rest assured that Tripleseat will continue to innovate, evolve, and stand by your side as your trusted partner in the world of event management.

Thank you for being part of our journey. Here’s to another year of success and collaboration.