8 Valuable Resources Tripleseat Provides Beyond its Great Event Management Features


Tripleseat helps more than 5,000 venues across the country manage the details, changes, and chaos that comes with managing a private event. Tripleseat provides features to manage guests, communicate all event details to guests, keep track of all event details, manage payment, and more to make sure your clients have the best possible event experience at your venue. But Tripleseat also provides so much more to its customers beyond these great event management features — from marketing opportunities to a hospitality events industry conference, ample education resources, and much more. Tripleseat gives its customers the keys to succeed within their roles in the event management community.

1. Free lead capture

Through the
VENUES directory and Tripleseat’s network of lead generating partnerships via our Marketplace, we’re delivering new customers right to your door. Partners like TripAdvisor, SevenRooms, OpenCity, and Tock will help bring new business to your venue. You will never pay for leads again!

2. Seated: The hospitality events industry magazine

Seated is a unique magazine that focuses on providing event managers in restaurants, hotels, and unique venues with the top trends, tips, and best practices for the event business. This magazine is one of several initiatives by Tripleseat to help build a community in the event management industry. It joins our annual EventCamp conference, the Tripleseat blog, and Party People as a way to bring together like-minded people to discuss, learn and educate on how to plan and grow the event business. Stay tuned for the next edition of Seated that will be published this Fall with a focus on the upcoming year 2020.

3. Marketing opportunities

Tripleseat regularly features customers in the Tripleseat Venue Blog spotlights, on the Tripleseat Blog, on social media posts, in Tripleseat’s Seated magazine, in press releases, and in customer email blasts. Our partnership with TripAdvisor and our sponsored listings offering on VENUES by Tripleseat also provide customers with paid marketing opportunities to generate new business.

4. Customer advocacy

Our Party People program takes Tripleseat on the road to meet and greet our customers nationwide. We also provide our customers with online opportunities to engage with other industry pros, learn event management tips and tricks, and earn points towards awesome rewards. Once you become a Tripleseat customer, you receive access to a special code to join in on the fun.

5. EventCamp

Tripleseat’s EventCamp is the only conference of its kind to bring together industry leaders and subject matter experts to share best practices and insider tips to elevate the work and careers of event professionals. Check out sessions from EventCamp 2019 in Nashville here and stay tuned to the EventCamp website for upcoming details on the 2020 conference.

6. Account management

Every Tripleseat customer is assigned to an account manager, who works with other Tripleseat venues in your region. Your account manager will help you get started with Tripleseat and will be your go-to resource as you use our features and grow your skills.

7. Support team

Tripleseat’s support team is here for you, no matter what questions you have. We’re available by phone, chat, or email. You can also access our full library of Frequently Asked Questions as well as our YouTube video playlists of tutorials, new features, and webinars. 

8. Tripleseat University

Our Tripleseat University courses help you to learn how to master Tripleseat and create a successful events business on your schedule. Courses are designed for all types of users, whether you’re just getting started or are an admin for your location. Each course allows you to watch video tutorials, test your knowledge, and track your progress on your own time, from anywhere. 

Make the switch to the industry’s leading event management software

So I guess the better question here is what doesn’t Tripleseat offer to you as a customer? Make sure to take advantage of the many opportunities Tripleseat provides for professional growth, reliable assistance, and new business generation to your venue.

Tripleseat provides the best event management tools for the hospitality industry. If you’re interested in seeing how our features can improve the event management process and drive more revenue for your venue, schedule a demo today

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