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Tripleseat Case Study: Kingmakers

Tripleseat helps Kingmakers save time, manage intricate event details, and increase efficiency across the company.

Stunted by old technology

Before Tripleseat, Kingmakers managed their events with Google Drive spreadsheets and documents, creating their own backend system by copying documents again and again.

Held back by a manual process

This manual process worked for their small business for a while, but it limited the number of events that they could handle at once given all the logistics each event required.

Tripleseat helped improve the entire event management system

With Tripleseat, they were able to organize and update all event details in one cloud-based system, increase efficiency across the internal team to focus on other tasks, and handle more events simultaneously with increased optimization.

"It would get to the point where no one would want to have another event because no one would want to manage the logistics behind it. The fact that Tripleseat is there makes the growth of our service seem that we can manage it and it is doable and that we could see how it could scale up in a very real way with the technology we have right now with Tripleseat."

Malika Jacobs, Kingmakers Founder & CEO

Results

Increased efficiency

Tripleseat has helped Kingmakers to increase efficiency across the company, freeing up time for upper-level management of the small business to focus on the business’ growth as opposed to stressing out about managing the event schedule.

More clients booked

Kingmakers can handle more events at one time now with Tripleseat than they could with their prior method. This, in turn, brings in more revenue for the company.

Better communication with customers

Communication with customers is an important part of the event planning process. Using Tripleseat to house all communications between team members and clients keeps everyone up to date on the conversations.

Tripleseat has helped Kingmakers to increase efficiency across the company, freeing up time for upper-level management of the small business to focus on the business’ growth as opposed to stressing out about managing the event schedule.

The workload feels much more manageable, and the idea of adding more to the events calendar is not daunting, because using an event management platform makes the planning process so much easier.

Get Started

Interested in how your business will be improved by Tripleseat? Don’t hesitate to reach out!