As you gear up this fall for the 2024 budget season at your hotel, exploring hotel sales technology is essential. In order to drive revenue growth and enhance guest satisfaction, be sure to run a comparative cost and functionality analysis against your current sales and catering software. Does your current solution meet the demand of your hotel? More importantly, is it seamless and easy to use?
With an array of hotel tech options available, it’s crucial for sales leaders like you to shop smart. Invest in a solution that not only meets the demand of the hotel but, more importantly, remains seamless and easy to use. Read on for what you should look out for when researching a new hotel sales technology for your property:
1. Streamlining Sales Operations
As corporate travel continues to grow above the ever-changing sales market, hotel sales leaders have become bombarded – more inquiries, tasks to manage, calendars to update, and events to execute! This is precisely why automating and streamlining your sales operations should lead your budgetary process this season. While shopping for hotel sales tech, you want to look for innovative tools that will centralize processes including lead generation, contact management, event booking, and contract negotiation. Tripleseat Hotels is a cloud-based hotel sales CRM that increases inquiries through integrated sales channels, streamlined booking process, and task management. Additionally, this leading software integrates with your PMS and GRC to minimize error and optimize productivity.
2. Enhancing Collaboration
Internal and external collaboration is the backbone of a successful hotel. In your search for modern-day hotel sales CRM, look for a platform that drives seamless teamwork. You’ll want to eliminate miscommunication and boost overall efficiency, while keeping the guest up-to-date and informed every step of the way. Tripleseat Hotels empowers your sales team to be part of a cohesive unit with other departments. By allowing for unlimited users per license, Tripleseat Hotels strengthens team collaboration and keeps your team interconnected and on track. Your hotel teams can share email, outreach marketing systems, calendar management, task assignments, real-time communication, and document sharing.
3. Maximizing Revenue Opportunities
When it comes to hotel sales, identifying revenue opportunities and capitalizing on them is priority #1. When on the hunt for a more robust hotel sales CRM, be sure to dive into reporting features. Tripleseat Insights, an advanced reporting feature, both revenue and sales departments can now work in tandem to deliver a comprehensive outlook of your hotel’s true profitability. This powerhouse tool dives into sales data and provides sales pipelines, conversion rates, revenue forecasts, and even guest feedback reporting. Armed with these insights, you can make informed decisions, identify trends, and devise strategies to maximize revenue opportunities.
4. Improving the Guest Communication
Today’s guests expect speedy response and a high level of customer service. As hotels compete to capture revenue and market share, enhancing the guest experience is a top priority. Select a platform that prioritizes guest-centric features that bridges communication gaps. One feature that sets Tripleseat Hotels apart is the Guest Portal, which provides a user-friendly interface, automated communication reminders, and customization options for your event planning guests. With a more streamlined and personalized guest experience, your hotel will exceed expectations, increase loyalty, and drive repeat business.
5. Staying Ahead of the Competition
Investing in hotel sales technology gives you a significant edge over competitors. By exploring the market and selecting the most suitable sales platform, your hotel will be reputed as being innovative and modern. Additionally, tech features like new lead alerts allow you to be the quickest to respond to potential clients and ensure you get the business. By adopting leading software Tripleseat Hotels, you are demonstrating your commitment to providing exceptional and quick service. You will attract more event planners and win more lucrative corporate accounts and partnerships. By staying ahead of the curve, hotels can position themselves as industry leaders and drive revenue growth.
Invest in the Best
As you consider your hotel sales tech this budget season, schedule a call with Tripleseat Hotels. Learn more about features that automate processes, enhance collaboration, provide valuable insights, and improve guest satisfaction. Discover how to position yourself as an industry leader and achieve sustainable growth in a highly competitive market.