Two Chicks, Three Seats Episode 74: Service Charges, Corporate Give-Back Events, NYC Restaurant Offerings for Thanksgiving, and Holiday Decor Trends


We know that this time of year is extremely busy for the hospitality industry and that our event professional customers may not be completely up to date on the latest happenings in the industry. We went ahead and did that research for you and found the topics that would be most relevant to you as a hospitality professional right now.

On episode 74 of Tripleseat’s podcast, Two Chicks, Three Seats, my co-host Kate Kennedy and I talk about some trending industry stories that are most relevant for this time of year. Specifically, we cover the topic of service charges on a restaurant bill and how many customers don’t exactly know what a service charge means when they see it on their receipts. In fact, Google Trends saw a spike in searches for the terms “service fee” and “service charge” in the past year, which further supports the increased interest in this charge, especially with the current economic state in mind. If you have been receiving questions on what this line item stands for, then you are not alone, and we think transparency is the solution.

We also talk about creative ways that companies can uphold their corporate social responsibility and give back through events. We shout out specific organizations that help facilitate give-back events that could be easily implemented as part of a company meeting or holiday party. As an event manager at a venue, these organizations are partners you could work with to include as offerings in your own event packages for prospective clients.

We also talk about what some classic restaurants in New York City will be offerings for Thanksgiving and how you can take your Christmas holiday decor to the next level.

Check out Episode 74 on Apple, Spotify, or anywhere you listen to podcasts!

Or watch the video version of the episode below.

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Listen to Two Chicks, Three Seats for interviews with event industry guests and discussions of news, food and beverage trends, and marketing tips for the hospitality business.