New Tripleseat Customer Portal Is Real and It's Fantastic

post-author
Jonathan Morse March 9, 2016

Well, alright, alright, alright. We have released our new redesigned Customer Portal.

What is the Customer Portal? Back in 2013 we released a way for your customers to see their Banquet Event Orders and Contracts online in a secure central area called the Customer Portal.(The Customer Portal is another first in a long line of innovations from Tripleseat)   In addition to customers seeing docs they can also pay online (again we were the first to develop this) or have an online “Discussion” with the restaurant Event Manager and create tasks for themselves. In short, the Customer Portal is like an Event Planner tool that you via Tripleseat provide your guests!

So, why the re-design? We wanted to provide you with more branding by providing the ability to customize the top banner of the Portal itself with any design you want. We also wanted to make the feel of the Portal more modern and easier to navigate for your guests.

CUSTOMER PORTAL

CUSTOMER PORTAL OVERVIEW

 

OVERVIEW OF THE EVENT

VIEW ALL THE DOCUMENTS THAT YOU SHARE WITH THE CLIENT

2016-03-09_10-09-37

CLIENTS CAN HAVE A DISCUSSION WITH YOU DIRECTLY FROM THE CUSTOMER PORTAL

2016-03-09_10-10-01

CLIENTS CAN PAY ONLINE OR AUTHORIZE THEIR CREDIT CARD FROM THE CUSTOMER PORTAL

2016-03-09_10-10-31

CLIENTS CAN CREATE THEIR OWN TASKS AND TO DO’S

We feel the new Customer Portal is going to be a homerun for your guests and provide you with a tool that will represent your brand. Happy Booking!