Craftworks Selects Tripleseat for Its Sales & Event Management Needs


Craftworks Selects Tripleseat for Its Sales & Event Management Needs


Jan. 5, 2017  (Boston, MA) – Craftworks Restaurants and Breweries has subscribed to Tripleseat Software for better management of their events business at 60+ restaurants across the country. After trying a different event web application, Craftworks made the change to Tripleseat to help them grow their business and streamline the event planning process.

According to Jonathan Morse, CEO and Cofounder of Tripleseat, “Typically, 30 percent of restaurant revenue comes from the event and catering business. To run this business on pen & paper or a poorly designed software can cost you sales and profits. Craftworks recognizes this and has taken the steps to make their event business the best it can be.”

Having a well designed Sales and Event Management application can make all the difference between just surviving and thriving in the current environment. Despite of all the uncertainty in the hospitality industry, restaurant Owners and Operators know that the event business can be a reliable source of revenue. Sales and Event Management software must be fast, flexible and easy to learn in order to bring value to restaurant operations.

“I love Tripleseat!” said Craftworks’ Regional Group Sales Manager Chris Ernest in announcing the move to Tripleseat. “It keeps me and my teams organized. It ensures that we follow up with guests in a timely manner. The tasks are my biggest help in achieving our Group Sales goals.”

Ernest emphasized Tripleseat’s impact on the bottom line, saying, “Without Tripleseat, I would not be seeing the increase in group events that I am currently seeing. Our prior software was much less professional looking and much harder to use from a guest and an operator perspective. The Tripleseat Software is easy to use and easy to train new team members on. It keeps us all in the know about what is going on with each event.”

About Tripleseat

Tripleseat is a Sales and Event Management web application for restaurants, hotels and unique venues, chosen by more than 25,000 Event Managers and restaurant Owners. Tripleseat helps these businesses increase their event bookings and streamlines the planning process.

About Craftworks

Craftworks Restaurants and Breweries is the leading operator and franchisor of brewery and craft beer-focused casual dining restaurants in the U.S. They operate approximately 200 owned and franchised locations across the country, including popular regional brands like ChopHouse, Big River Grille, Old Chicago Restaurants, Gordon Biersch Brewery Restaurants and Rock Bottom Restaurant & Brewery.