New Releases Fireside Chat: 2019 Year in Review


Thank you to everyone who participated in our recent fireside chat on Facebook Live. We talked about four of our top 10 features from 2019 with special guest speaker Marcus Craigwell from our Business Development Team. If you missed the live feed, don’t worry. I’ll link to it below. But first, let’s chat about those top feature releases of 2019 …

1. Calendar updates

We made several helpful updates to the Tripleseat calendar in 2019. The Booking name is now available to view on the calendar. To change what information is shown on your calendar view, simply click on My Profile and scroll down to Calendar Display Options. Another new calendar feature is that notes are now part of the calendar export. To export your calendar click export below the calendar and choose which calendar(s) you want to export to your personal calendar. And last but certainly not least was a release that our customers have been asking for, for quite a while — holidays are now listed on your Tripleseat calendar!

2. PDF Converter

The new PDF converter allows for more flexibility, including adjustable margins, various paper size defaults, and the ability to create headers and footers using merge fields. The new converter is automatically enabled for all new layouts. If you’d like to use it on your existing document layouts, you can implement it in Layout Properties. Watch the video below for a quick tutorial on how this new feature works.

3. MasterDocs

Tripleseat is the first and only web application that allows you to have as many events, and details of those events on a single document like a Banquet Event Order (BEO) or proposal. With Tripleseat’s MasterDocs you don’t have to have your events siloed on different BEOs. All events, their details, and the financials can be on one single document. Everything rolls up to the booking level, and you can also see each event and document separately if you like. This update was a total game-changer in 2019. It has saved our customers hours of time creating events and making changes to the details of each event.

4. TARP – Tripleseat’s Advanced Reporting Platform

The data from TARP’s event reports, booking reports, and sales reports provide the information your venue needs to make more informed decisions about your events business. You’ll be able to focus on what’s driving revenue, easily spot outliers, mitigate variability, and expose trends across your historical data. The planning and analysis for your venue will become more data-driven, and you’ll be able to produce persuasive reports and forecast that your leadership can trust, which results in more informed business decisions. If you’re a Tripleseat customer that would like more information regarding TARP and the benefits it can bring your venue, please contact Marcus Craigwell at, or visit the TARP page on the Tripleseat Marketplace.

Watch us chat about these 4 top releases from 2019 below…

Tripleseat resources

If you have any questions about these or any other Tripleseat features, contact our amazing support team by clicking the Help/Question button at the top, right-hand corner of your Tripleseat page. From there you’ll be able to enter a support ticket, chat in real-time with a support team member, and find links to training resources like Tripleseat University, FAQs, and our Knowledge Base.